Controlling the efficiency of your business is a big stress. This is why iGMS designed an aggregated analytics asset that helps you visualize your performance and draw the necessary conclusions.

With the iGMS Dashboard you, as an iGMS account holder, can quickly check the pulse of the most important metrics of your short-term rental business.

You can find the Dashboard section at the very top of the main iGMS menu.

The Dashboard aggregates your data from all the booking channels and converts it to insights and valuable numbers. The Dashboard contains two blocks of information: one is dedicated to showing your business performance and revenue, while the other one focuses on your guests, communication, and reservations. You will see the current month’s data, which is also updated in real time.

If you are using PROtrack, you will also have a dedicated section in the Dashboard with the vital PROtrack metrics.

At the very top, you will see the current month and currency of your account. The currency can be changed, if needed.

In the Business performance section, you will find such metrics as:

If you are not sure what a metric means, you can check the relevant tooltip next to it with an explanation on how the data are calculated.

iGMS calculates your Dashboard revenue metrics from the Monthly Revenue Report. This report calculates all the revenue made during the current and past months from the reservations within each month. Once a reservation is paid, the report is updated with that revenue and then the Dashboard metrics are updated as well.

While a month is ongoing, it will appear as a transparent column in the Dashboard report, as its revenue is constantly being updated. And on the 2nd day of each month, the Dashboard metrics will gather all the information from the previous month as calculated in the Monthly Revenue report and create a final revenue sum. The column for that month will turn a solid green to indicate that its revenue is complete, and the dashboard will move on to the next month.

Important: the Monthly Revenue report only includes the money made during the month specified in its filter. If a booking goes across months, meaning it begins in one month and ends in another, only the dates within the selected month will be included in the Revenue report for that month, and therefore in the Dashboard as well.

For more information on how the Monthly Revenue report works, please follow this link.

The Guest communication section reflects data and information of a current day and also lets you compare it to the day before. You can filter the inquiry-to-conversion rate to see the data for the last 7 or 30 days.

Here you will find:

If you are one of the users who benefit from the PROtrack toolkit, you will also find some vital parameters aggregated in the dashboard to monitor your team’s performance:

The General Dashboard is also available to team members within iGMS.

The business performance part of the Dashboard is available to main iGMS account holders and such roles as Accountant, and Property Owner.

Guest Support users will have access to the guest communication metrics of their own performance.

Depending on the role and access, the data in the Dashboard will be presented differently.

Property Owners and Accountants have access to the business performance section in iGMS, which includes total revenue, number of confirmed reservations, average daily revenue, Rev PAL, and occupancy rate.

Depending on their level of access, they will be able to see either only one or multiple properties and accounts that you have selected for them.

Guest Support agents and anyone who has the Guest Communication permission will have access to the guest communication section in iGMS. They will see a summary of their individual performance related to the conversion rate, number of incoming inquiries, accepted inquiries, and average first response time.

If you have any questions about the iGMS General Dashboard, feel free to reach out to our Customer Experience team via our Live Chat or at [email protected].