The free trial offer entitles new, registered users to a fourteen (14) day free trial of the Services. You represent and warrant to iGMS that any payment information you provide is true and that you are authorized to use the payment instrument for this Service. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay iGMS the amount that is specified in the payment plan in accordance with the terms of such plan and this TOS. You hereby authorize iGMS to bill your payment instrument automatically, beginning with the first charge collected immediately upon subscription confirmation, on a periodic basis in accordance with the terms of the applicable payment plan until you terminate your account, and you further agree to pay any charges so incurred. We reserve the right to change iGMS’s prices. If iGMS does change the pricing plans, iGMS will provide notice of the change on the Application or in email to you, at iGMS’s option, at least 30 days before the change is to take effect. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount. Your failure to provide payment in accordance with your payment plan on a timely basis shall afford iGMS the right to terminate your access to the Service. All fees are non-refundable and exclusive of applicable taxes. You are responsible for paying all taxes and government charges, and all reasonable expenses and attorneys fees iGMS incurs collecting late amounts. Additional information on our payment plans is available at https://www.igms.com/pricing/, on the Site, or in the order form confirming your purchase. To the extent your use of the Service exceeds the usage limits provided for in your payment plan, you were not invoiced for services rendered, or you missed any payments due on your account, iGMS reserves the right to recover such fees and charge you standard and overage fees for any such regular and excessive use.
All subscriptions are billed automatically. For Annual Prepayment plans, the full annual amount is charged immediately upon confirmation. A valid credit card is required for you to continue using the paid version of iGMS Services after the fourteen (14) day free trial period ends.
Annual Prepayment is available for subscriptions with up to nine (9) committed properties.
PRO Annual Prepayment Plan:
The Services are billed as a one-time prepayment. The full amount is charged immediately upon subscription confirmation.
The full annual fee is non-refundable, regardless of whether the service is fully used. If you choose to cancel before the end of your subscription term, there is no refund for the unused portion of the annual payment. No refunds or credits will be issued for partial months, unused time, or early termination of the subscription.
PRO+ Annual Prepayment Plan:
The PRO+ Annual Plan provides enhanced features beyond the standard PRO plan with discounted annual pricing.
The Services are billed as a one-time prepayment. The full amount is charged immediately upon subscription confirmation.
The full annual fee is non-refundable, regardless of whether the service is fully used. If you choose to cancel before the end of your subscription term, there is no refund for the unused portion of the annual payment. No refunds or credits will be issued for partial months, unused time, or early termination of the subscription.
Auto-renewal
Annual Prepayment contracts auto-renew at the end of the 12-month term unless the user cancels auto-renewal before the contract end date. Users will be notified of the upcoming renewal at least 30 days in advance.
If no changes were made during the current term, the contract renews on the same terms and committed property count. If you modified the contract during the term (for example, changed the committed property count), the renewal reflects the updated terms.
You may cancel auto-renewal at any time from the Subscription tab. Cancellation of auto-renewal does not affect the current contract term.
Overusage
If the number of active properties in a given billing month exceeds your committed property count, the excess properties are charged at the standard monthly rate for that total property count, without the annual discount. Overusage charges are collected on the same date as the regular charge for the next billing period.
Upgrading to PRO+ Annual Prepayment
When upgrading from PRO Annual Prepayment to PRO+ Annual Prepayment, the unused value of your current PRO contract is calculated and deducted from the new PRO+ annual total. The difference is charged immediately upon confirmation, and the original contract end date is kept — the subscription term is not reset. The number of committed properties can be adjusted during the upgrade process using the property stepper; since the subscription type is already fixed, users can increase the property count beyond 9 while remaining on the annual prepayment plan.
Exception — final month: if the upgrade is made in the final month of the contract (30 days or less), it is treated as a full renewal instead — a new 12-month term starts on the upgrade date and the full PRO+ annual amount is charged upfront, with the unused value of the current PRO annual prepayment total credited toward the new PRO+ annual prepayment total.
Downgrading from PRO+ to PRO
PRO+ plan users may request a downgrade to PRO. Downgrades are processed upon request and are possible no more than once (1) per year. iGMS is entitled to refuse such requests.
Billing disputes
All billing disputes should be addressed within the billing month the invoice was issued. You have thirty (30) days from the date of invoice to contest charges by emailing [email protected]. iGMS will disregard all disputes addressed after 30 days from the date of invoice. All objections to the amount charged per month are processed within seven (7) business days. iGMS is entitled to refute any objections based on its internal data and evidence. iGMS is not responsible for any loss of revenue regarding Properties.
Termination by iGMS (refund)
If iGMS terminates your account without cause and you have signed up for a fee-bearing service, iGMS will refund the prorated, unearned portion of any amount that you have prepaid to iGMS for such Service.