The free trial offer entitles new, registered users to a fourteen (14) day free trial of the Services. You represent and warrant to iGMS that any payment information you provide is true and that you are authorized to use the payment instrument for this Service. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay iGMS the amount that is specified in the payment plan in accordance with the terms of such plan and this TOS. You hereby authorize iGMS to bill your payment instrument automatically, beginning with the first charge collected immediately upon subscription confirmation, on a periodic basis in accordance with the terms of the applicable payment plan until you terminate your account, and you further agree to pay any charges so incurred. We reserve the right to change iGMS’s prices. If iGMS does change the pricing plans, iGMS will provide notice of the change on the Application or in email to you, at iGMS’s option, at least 30 days before the change is to take effect. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount. Your failure to provide payment in accordance with your payment plan on a timely basis shall afford iGMS the right to terminate your access to the Service. All fees are non-refundable and exclusive of applicable taxes. You are responsible for paying all taxes and government charges, and all reasonable expenses and attorneys fees iGMS incurs collecting late amounts. Additional information on our payment plans is available at https://www.igms.com/pricing/, on the Site, or in the order form confirming your purchase. To the extent your use of the Service exceeds the usage limits provided for in your payment plan, you were not invoiced for services rendered, or you missed any payments due on your account, iGMS reserves the right to recover such fees and charge you standard and overage fees for any such regular and excessive use.
All monthly subscriptions are billed automatically. The first charge is for the full monthly amount, collected immediately upon confirmation, billed on the date of signup. Subsequent charges are collected automatically on that same date each following calendar month, always charging the full amount in advance for the upcoming month. A valid credit card is required for you to continue using the paid version of iGMS Services after the fourteen (14) day free trial period ends.
Flex Plan
The Services are billed monthly, in arrears, on the 1st day of each calendar month, based on the actual number of booked nights during the previous month, with a minimum charge of $20 per active property.
There will be no refunds or credits for partial months or for months unused with an open account.
If you terminate your Flex Plan, iGMS will issue a final bill for your last month of usage, which you are liable to pay. If you cancel mid-month, your subscription remains active until the end of that calendar month and terminates on the 1st day of the following month.
PRO Monthly Plan
The Services are billed monthly, upfront, in advance for the upcoming billing period. The first charge is for the full monthly amount, collected immediately upon confirmation, billed on the date of signup. Subsequent charges are collected automatically on the same date each following month.
There will be no refunds or credits for partial months or for months unused with an open account.
If you cancel your Monthly PRO Plan, your subscription remains active until the end of your current billing period. The subscription terminates on the first day of the next billing period.
PRO+ Monthly Plan
The PRO+ Monthly Plan provides enhanced features beyond the standard PRO plan.
The Services are billed monthly, upfront in the first seven (7) days of the current billing month. The first charge is a prorated amount for the remaining days of the current calendar month, collected immediately upon confirmation.
There will be no refunds or credits for partial months or for months unused with an open account.
If you cancel your Monthly PRO+ Plan, your subscription remains active until the end of your current billing period. The subscription terminates on the first day of the next billing period.
Upgrading from PRO to PRO+
PRO Monthly users upgrading to PRO+ Monthly: At the point of upgrade, the user is charged the prorated difference between the PRO and PRO+ rates for the remaining days of the current billing month. The charge is collected automatically upon confirmation.
PRO Monthly users upgrading to PRO+ Annual: The annual prepayment is charged immediately upon confirmation for users with up to 9 active properties.
PRO Annual Prepayment users upgrading to PRO+ Annual Prepayment: The unused value of the current PRO contract is calculated and deducted from the new PRO+ annual total. The difference is charged immediately upon confirmation. The subscription term resets to a new 12-month cycle from the date of upgrade.
PRO Annual Commitment users upgrading to PRO+ Annual Commitment: The current billing month is split at the upgrade date. The user is charged at the PRO+ rate for the remaining days of the current month, less the prorated credit for days already paid at the PRO rate. A new 12-month contract is issued from the upgrade date and sent for signing.
Downgrading from PRO+ to PRO
PRO+ plan users may request a downgrade to PRO. Downgrades are processed upon request and are possible no more than once (1) per year. iGMS is entitled to refuse such requests.
Active property
Minimum fee
A minimum fee covering at least one property is applied if you do not have any active reservations or properties during the billing cycle. The fee corresponds to your monthly rate per property. Your rate is indicated in your iGMS Profile.
Billing disputes
All billing disputes should be addressed within the billing month the invoice was issued. You have thirty (30) days from the date of invoice to contest charges by emailing [email protected]. iGMS will disregard all disputes addressed after 30 days from the date of invoice. All objections to the amount charged per month are processed within seven (7) business days. iGMS is entitled to refute any objections based on its internal data and evidence. iGMS is not responsible for any loss of revenue regarding Properties.
Termination by iGMS (refund)
If iGMS terminates your account without cause and you have signed up for a fee-bearing service, iGMS will refund the prorated, unearned portion of any amount that you have prepaid to iGMS for such Service.
