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Airbnb Top-Rated Guest and Mobile App Discounts

Written by iGMS Team

Airbnb offers two automatic discounts you can enable on your listing to attract higher-quality guests and reward bookings made in the Airbnb app. Both are applied by Airbnb automatically when a guest qualifies, and both can apply to the same booking alongside your other discounts.

Top-rated guest discount — 15%

This discount applies automatically to top-rated guests — those rated 4.8★ or higher with at least 3 Airbnb reviews.

Enabling it can improve the quality of your bookings and reviews, and listings with this discount benefit from additional Airbnb merchandising (such as added visibility and a strikethrough price in search results).

The discount rate is set by Airbnb at 15% and can't be changed at this time.

Mobile app discount — 10%

This discount applies automatically to guests who book through the Airbnb mobile app.

The discount rate is set by Airbnb at 10% and can't be changed at this time.

How these discounts stack with others

Both discounts can apply to the same booking, and they can also combine with your other active Airbnb discounts. They never cancel each other out.

Airbnb groups discounts into tiers. Discounts from different tiers stack with each other; discounts within the same tier don't stack.

Tier

Discount

1

Non-refundable discount

2

Seasonal Rule Groups

3

Top-rated guest discount

4

Mobile-only discount

5

New Listing Promotion, Custom Promotions, Pricing Settings (Last-minute, Early-bird, Long-term)

Note: If a Seasonal Rule Group contains a discount rule of the same type as one set in Pricing Settings, the Seasonal Rule Group value overrides the Pricing Settings value — the two don't stack. For example, if a listing has a Last-minute discount of −15% set in a Seasonal Rule Group and a Last-minute discount of −10% set in Pricing Settings, only the −15% is applied and the −10% is ignored.

When more than one discount applies, they are calculated one after another rather than added together. This means the combined discount is always a little smaller than the sum of the individual percentages.

The final price is calculated as:

Final price = Base price × (1 − Tier 5 discount) × (1 − Mobile-only discount) × (1 − Top-rated guest discount)

Non-refundable discounts are the exception: they're applied to the nightly price after all other discounts have already been calculated, regardless of tier order.

Example

A reservation made by a top-rated guest on mobile can receive the following discounts, if they were made available at the time of booking. Below is an example for a one-night booking:

Order

Discount

Calculation

Nightly price

0

Nightly price

$10.00

1

Seasonal Rule Group — minimum-stay discount (min. 1 day), 10%

$10.00 × (1 − 0.10)

$9.00 (base price)

2

Tier 5 discounts: 20% off New Listing Promotion, 10% off Last-minute discount. Tier 5 discounts don't stack, and New Listing Promotion has the higher priority within the tier, so only New Listing Promotion applies.

$9.00 × (1 − 0.20)

$7.20

3

Mobile-only discount, 10%

$7.20 × (1 − 0.10)

$6.48

4

Top-rated guest discount, 15%

$6.48 × (1 − 0.15)

$5.508

5

Non-refundable discount, 10% (applied last)

$5.508 × (1 − 0.10)

≈ $4.96

How to add discounts

Discounts are configured from the Airbnb listing editor. To access it, you need to :

  1. Go to the Accounts & Listings tab

  2. Click on the desired listing

  3. Click on the Airbnb channel from the channels list on the right panel

  4. Find the discounts section as shown below and configure them as desired

Good to know

  • These discount rates are currently fixed by Airbnb and can't be edited. Airbnb plans to add configuration options in the future.

  • Within Tier 5, only one discount applies per night. See Airbnb's Help Center for how priority is determined within that tier.

  • A Seasonal Rule Group discount always takes priority over a matching Pricing Settings discount of the same type.

  • The Non-refundable discount is applied last, after all other discounts have already reduced the nightly price.

If you have any questions, please contact us at [email protected].

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